March 2, 2012
The WHY not WHERE of good mobile ads

An article from MobileMarketer.com asked: “Have marketers forgotten about geo-targeted mobile advertising?”

It’s not that marketers forgot about geo-targeted mobile ads, its more they’re not ready to properly execute. From creative to mCommerce or point of sale redemption, the end to end ecosystem for real geo-targeted ads isn’t in place yet by and large.

The other side of the argument is that leading with hyper-location targeted mobile advertising is not a consumer-friendly approach. The offer and value more generally should be the hook. Let users discover location post click on a landing page or within a rich media ad.

Consumers are wary of too much location disclosure. Also, is location the key driver of response generally, never mind just mobile?

Intent or need drive response & consumption usually. If you’re a major brand, people know WHERE to find you. Focus mobile ads first on WHY.

November 14, 2011
A Quick List: Sensible Uses of Location

Validation
Discovery
Serendipity
Recollection
Documentation
Safety
Advertising
Loyalty

Dependencies: permission and / or at the very least demonstrable user benefit.
Difficulty: Ego is not a demonstrable user benefit.

8:59pm  |   URL: http://tmblr.co/ZfaoHxBxv_EI
  
Filed under: location lbs UX 
November 14, 2011
Location is more than a buzz word. It should be an actionable and necessary lever for the benefit of the user, the service or the creation of contextually relevant communication events. 

Some good data but I question the value of tying geo to many of these services when location is tangential to their merit. At best.

Location is more than a buzz word. It should be an actionable and necessary lever for the benefit of the user, the service or the creation of contextually relevant communication events.

Some good data but I question the value of tying geo to many of these services when location is tangential to their merit. At best.

8:31pm  |   URL: http://tmblr.co/ZfaoHxBxqVxQ
  
Filed under: location lbs geo social 
August 11, 2011
Mobile Ads - Relevance v. Creepiness.

A study was released yesterday on consumer preferences for mobile ads. The findings were close to my heart here at the Blinking Light. 

They key finding, for me, was consumers overwhelmingly prefer mobile ads that are based on interests rather than location. So targeting via content trumps targeting via context. 

Of course, the real secret sauce is delivery of an ad/offer at the right moment based on a pre-defined or clearly available interest. But we’re still working on fine tuning that.

What this does highlight is two key lenses for assessing mobile ad campaign execution:

1. There’s nothing in proximity that does (or at the minimum, should) assume intent or interest.

Just because I happen to be near something, doesn’t mean I’m interested in it. Now, you may be able to assume I’m interested in a fenced space - i.e. if I’m at an event. But just because I’m walking down the street and happen to pass or be near a location means very little of value.

2. There’s a very fine line between being relevant and creepy. 

This statement is a bit tongue in cheek, but I’m also deadly serious. The problem with using location as a trigger is that is implies you’re “watching” the consumer. Privacy is a big deal in any digital medium. It’s especially important in mobile given the exceedingly personal nature of the device. 

Opt-ins for shared location and defined content preferences need to be secured before the lever of ‘customized’ offers should be pulled. 

And that’s not because we, in the mobile space, don’t want to offer that heightened relevance. It’s because we want to avoid pissing off consumers. 

You should too. 

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